Frequently Asked Questions
Is it possible that there are errors in the data?
Yes, data errors are possible. If you notice any errors we would greatly appreciate if you let us know – it would make this website better for everyone.
I donated for access to the Premium website but I haven't not yet received any details.
The details for the Premium site are sent to the email you used with the donation. Please check that email, including the Spam, Junk, and Promotions folders. If you still don’t see anything after 24 hours, please send an email to email@example.com.
How much does access to the Premium site cost? What do I get?
Please take a look at our Support Page – this contains the details of what the Premium site contains.
What's the best share to purchase for a long term, steady dividend income?
We are not financial advisors, nor do we provide financial advice. We can only provide you with the data, to help you figure out the best investment for yourself.
What are the definitions of the fields in your tables, and how are they calculated?
Please see our Table Column Definitions page to find definitions of all the column used in our ranking tables.
I was wondering if you could include a tool to sort preferred by price?
All columns on all tables and lists are sortable. Just click on the Column title and the table gets sorted by the values on that column.
How do I set up my Portfolio?
First you must register for a user ID. When your account has been approved, log in and navigate to the Portfolio page. Add an account, and then add holdings in that account. A step-by-step guide can be found in the following video: “How to Set Up Your Portfolio“.
What type of reports will I be able to get if I set up my Portfolio?
You will be able to see Data Analytics at the Portfolio level, at the Registered Group level, TFSA Group level and Investment Group level. Within those group you will be able to see data by Issuer, by Credit Rating, by Share Type, and your Dividend Information. A sample account’s reports can be found in this video: “Quick Overview of New Portfolio Feature“.